Privacy Policy

At Dalton Family Dentistry, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal and health information you share with us when you visit our office, use our website, or contact us. By using our services, you agree to the practices described in this policy.

Section 01

Information We Collect

We collect information necessary to provide you with quality dental care and to communicate with you effectively. This includes:

• Personal identifiers – your name, date of birth, address, phone number, and email address.
• Health and dental information – medical history, dental records, X-rays, treatment plans, and insurance details.
• Payment information – billing address and payment method details (processed securely through our payment provider).
• Website data – information collected automatically when you visit our site, such as your IP address, browser type, and pages visited.
• Communications – any messages, appointment requests, or inquiries you send us via our contact form, email, or phone.

Section 02

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage your dental appointments.
• To provide, diagnose, and document dental treatment.
• To process payments and submit insurance claims on your behalf.
• To send appointment reminders, follow-up care instructions, and practice updates.
• To respond to your questions and requests.
• To improve our website and services.
• To comply with applicable laws and professional regulations.

Section 03

HIPAA & Health Information

Dalton Family Dentistry is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices that describes in detail how your protected health information (PHI) is used and disclosed. This notice is available at our front desk and will be provided to you upon your first visit.

We are committed to safeguarding your health information in accordance with HIPAA requirements, Georgia state law, and all applicable dental board regulations.

Section 04

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• With your dental insurance provider – to process claims and verify coverage.
• With specialist providers or labs – when a referral or dental lab work is required for your treatment.
• With service providers – trusted vendors who assist with scheduling, billing, or website operations, bound by confidentiality agreements.
• As required by law – in response to a valid legal process, court order, or regulatory requirement.
• In an emergency – to protect your vital interests or the safety of others.

Section 05

Cookies & Website Data

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our pages. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website. We do not use cookies to collect your health information.

Section 06

Data Security

We take the security of your information seriously. We implement administrative, physical, and technical safeguards — including encrypted data storage, secure networks, and access controls — to protect your information from unauthorized access, disclosure, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us by phone for highly sensitive communications.

Section 07

Children’s Privacy

We proudly provide pediatric and children’s dental services. When treating patients under the age of 18, we collect information from a parent or legal guardian. A parent or guardian is required to authorize treatment and will have access to their child’s dental records.

Our website is not directed at children under 13, and we do not knowingly collect personal information from children through our website without parental consent.

Section 08

Your Rights & Choices

Depending on applicable law, you may have the following rights regarding your personal information:

• Right to access – request a copy of the information we hold about you.
• Right to correction – ask us to correct inaccurate or incomplete information.
• Right to deletion – request deletion of your personal data, subject to legal and professional retention requirements.
• Right to opt out – unsubscribe from marketing communications at any time by contacting our office or using the unsubscribe link in our emails.
• Right to file a complaint – if you believe your privacy rights have been violated, you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

To exercise any of these rights, please contact us using the information in Section 10 below.

Section 09

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Section 10

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

Dalton Family Dentistry
400 S Thornton Ave, Dalton, GA 30720
Phone: (706) 508-4632
Office Hours: Monday, Tuesday, Thursday & Friday, 7:30 am – 4:00 pm